Privacy Policy

Introduction

BrainBidder ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our corporate clients, prospective clients, and visitors to our website. This Privacy Policy outlines how we collect, use, store, and safeguard information when you interact with our website or engage our technology services.

As a business-to-business (B2B) software development provider specializing in financial charting APIs and indicator development, we understand the critical importance of data security and privacy in the financial technology sector. We handle all information with the utmost care and in accordance with applicable data protection laws.

Information We Collect

Information you provide directly: When you submit our B2B consultation request form or otherwise contact us, we may collect the following:

• Your name and professional title
• Company name and business details
• Phone number and email address
• Service selection and preferences
• Project specifications and technical requirements

Information collected automatically: We collect anonymous website analytics data to improve our services and user experience:

• Page views and navigation paths
• Browser type and version
• Device type and screen resolution
• Referring website and general geographic region

How We Use Your Data

We use the information we collect strictly for legitimate business purposes related to our technology services:

• Evaluate your technical requirements and project scope
• Prepare detailed proposals, estimates, and statements of work
• Communicate about ongoing projects, milestones, and deliverables
• Respond to inquiries and provide technical support
• Improve our website functionality and user experience
• Comply with legal obligations and regulatory requirements

Data Storage & Security

We implement industry-standard security measures to protect the data entrusted to us:

• Infrastructure: Data is stored on Cloudflare infrastructure with enterprise-grade security
• Encryption: All data is encrypted in transit using TLS 1.3 protocol
• Access Control: Access to personal data is restricted to authorized personnel on a need-to-know basis
• Security Audits: We conduct regular security audits and vulnerability assessments
• Incident Response: We maintain documented incident response procedures for potential data breaches

Cookies & Tracking

Our website uses a minimal, privacy-respecting approach to cookies and tracking technologies:

• Essential Cookies Only: We use only cookies that are strictly necessary for website functionality, such as session management and security tokens
• No Advertising Cookies: We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies
• Analytics: Website analytics data is collected solely for the purpose of improving our website and services. All analytics data is aggregated and anonymized

You can configure your browser settings to refuse cookies, though this may affect certain website functionality.

Third-Party Services

We utilize a limited number of third-party services to operate our website and deliver our technology solutions:

• Cloudflare: Website hosting, content delivery network (CDN), and DDoS protection
• Google Fonts: Typography rendering for consistent visual presentation

Each third-party provider is selected for its strong privacy and security posture. We do not integrate with any advertising networks, social media tracking pixels, or data broker services.

Third-party services operate under their own respective privacy policies, which we encourage you to review.

Data Retention

We retain data only for as long as necessary to fulfill the purposes for which it was collected:

• Project Data: Retained for the duration of the engagement plus 12 months after project completion for warranty and support purposes
• Contact Form Data: If no engagement results from a contact form submission, data is purged after 6 months
• Analytics Data: Anonymized analytics data may be retained indefinitely for trend analysis
• Contractual Records: Financial and contractual records may be retained longer as required by applicable tax and business laws

Your Rights

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of any inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
• Right to Opt Out: Opt out of non-essential communications at any time
• Right to Data Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at hello@brainbidder.com. We will respond to all legitimate requests within 30 business days.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on this page
• For significant changes, notify existing clients via email

We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

Email: hello@brainbidder.com

We take all privacy inquiries seriously and will respond promptly to address your concerns.